FAQs

Our website supports multiple payment methods, including credit cards, debit cards and other major payment platforms. You can choose the payment method that is most convenient for you.

After you place your order, we will send you a confirmation email containing your order number and tracking link. You can check the delivery status of your order in real time by clicking the link.

We offer a 30-day no-reason return and exchange service. If you are not satisfied with your purchase, you can apply for a return or exchange within 30 days of receiving the goods. Please ensure that the goods are unopened and in their original packaging.

Yes, most of our products come with a manufacturer's warranty. Specific warranty terms can be found on the product page, or please contact our customer service for more information.

We support worldwide shipping, but some areas may have additional shipping fees or shipping restrictions. Please check at checkout whether your address is eligible for delivery.

If you receive a defective product, please contact our customer service team as soon as possible. We will provide a return or exchange service and resolve the issue for you quickly.

Yes, registering as a member allows you to enjoy exclusive offers, early access to new product information, and points rewards. Membership is completely free; simply fill out a simple form.

You can register for our nieuwsbrief or follow our social media platforms to receive information on the latest product launches, special offers, and promotions.

You can contact our customer service representative through the "Contact Us" page on the website, fill out the inquiry form, or use the online chat function. We will reply to you as soon as possible.

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